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Most Recent Questions
- How do I bid?
Before you can bid on a vehicle, you must sign-up for a Membership at AutoBidMaster and pay the refundable security deposit. You are then ready to login and bid!
- How much does it cost to join?
We offer a free 14-day trial to purchase one vehicle or you can get an annual membership for only $150.00 which allows you unlimited purchasing during that year.
- Can anyone buy these vehicles?
Yes, everyone can bid and buy cars with AutoBidMaster. Membership with AutoBidMaster gives you full access to auction as the Buyer. You can bid and buy without a dealer license immediately after registration.
- How do I pay my registration fees?
Registration Fees and the Security Deposit can be made with all major credit cards, PayPal, or bank wire transfer.
- When can I start bidding?
Your Member Account will be active immediately after registration. An email will be sent to you with your Member Login and the password so you can start bidding right away!
- What is the security deposit for?
The security deposit is collected in advance as an assurance that you will pay for what you purchase. It's a minimum of $400 or 10% of your Bidding Limit. The security deposit is 100% refundable. You can increase or refund your deposit at any time at My Account.
- Do you offer shipping services?
Yes, we offer shipping service within the U.S and for export. We can arrange the shipment of your vehicle by truck from the auction to your location or to the port. For export clients, we can handle the exporting of the vehicle.
- What are the requirements to join?
To join AutoBidMaster, you simply need to provide your contact information and pay a refundable security deposit.
- When will I be able to bid?
Your Buyer account will be active immediately after registration and you can start bidding right away!
- How much does it cost to join?
We offer a free 14-day trial to purchase one vehicle or you can choose an annual membership for only $150.00 which allows you unlimited purchasing during for the full year.
- How do I pay my registration fee?
Registration Fees can be made with all major credit cards, Paypal, or bank wire transfer.
- Why do I have to join AutoBidMaster to buy at Copart?
Membership with AutoBidMaster provides you immediate access to Copart auto auction with your own personal Buyer account with full access to bid on vehicles at Copart’s auto auction. You can buy cars auctioned at Copart auto auction, at great prices, saving hundreds, if not thousands of dollars.
- How much does it cost to join?
We offer a free 14-day trial to purchase one vehicle or you can get an annual membership for only $150.00 which allows you unlimited purchasing during that year.
- Are there any hidden fees?
No. Our transparent fee structure ensures that you understand all of the fees involved before you purchase your vehicle. Visit our Fees Page for a complete description of all fees and a calculator to fully understand your final cost.
- What are the fees that I must pay in addition to the final bid price?
AutoBidMaster only charges $200 per vehicle purchased to cover our costs. This is the lowest in the industry – guaranteed! Copart fees include a Copart Buyer Fee, Internet Fee, and Gate Fee. These fees are calculated based on the purchase price of the vehicle. Use our calculator to understand the fees for the vehicle you are interested in.
- How do I bid?
Before you can bid on a vehicle, you must sign-up for a Membership at AutoBidMaster and pay the refundable security deposit. You are then ready to login and bid!
- When can I start to bid?
You can start bidding immediately after registration. An email will be sent to you with your auction login information so you can start bidding right away!
- How long do I have to bid?
Preliminary bids are accepted 24 hours a day and until 1 hour before the virtual auction begins. Virtual bids occur in real time during the virtual auction on sale day. Once a bid is entered, it cannot be lowered or deleted. You may increase your bid at anytime.
- Can I delete or cancel a submitted bid?
Once a bid is entered, it is treated like a current bid and cannot be deleted or canceled.
- Can I change a submitted bid?
You cannot lower or delete a bid once it has been entered. You may submit a higher bid.
- What is Bidding Limit?
Bidding Limit is your ability to place bids according to your security deposit. Bidding Limit has 2 parts: the number of vehicles, and the dollar amount. Security deposit of $400 allows you to bid on 1 vehicle up to $4000. Each vehicle count has to have its own $400 security deposit. For example: $800 security deposit will allow you to purchase 2 vehicles for a total value of $8000. OR, $800 security deposit can allow you to purchase 1 vehicle for a total value of $8000.
- How can I bid on more than 1 car?
$400 security deposit allows you to bid up to $4,000 per one vehicle at a time. You need to submit $100 for each additional $1,000 of desired Bidding Limit. For example to bid up to $10,000 you must have $1,000 on deposit.
If you wish to bid on more than 1 vehicle at a time, you need to submit an additional $400 security deposit for each vehicle count. For example, if you wish to bid on 2 vehicles at a time you need to have a minimum amount of $800 in your security deposit, allowing you a total Bidding Limit of $8,000 on 2 vehicles at time. - How will I know if my bid was the highest bid?
Under the Bid Status Menu tab, your bid will display as the highest bidder on the Current Bids page. You will also receive email confirmation of your highest bid.
- What is interactive online counter bidding?
Counter bidding may occur when the vehicle seller has placed a minimum bid or bid-to-be-approved (BTBA) restriction on a vehicle. If you are the high bidder, the seller may accept your bid or counter your bid.
- How do I counter bid a seller's minimum offer?
Click the lot display link under the Open Items page. You will then be given the options to accept the seller's minimum, keep your current bid or counter bid for the selected lot.
- What is Copart Night Cap sales?
“Night Cap sales” give buyers more opportunities to bid on vehicles at Copart auto auction. Night Cap sales are held at 6 pm PST (9 pm EST) Monday through Thursday and include the vehicles that did not sell in the regular sale.
Night Cap sales allow for vehicles to be on sale more quickly than if buyers had to wait for the next scheduled sale in that facility.
If the vehicle did not sell during the regular sale, then the vehicle enters the 2nd-chance bidding period, it will also be added to a Night Cap sale. Buyers are able to place preliminary bids on the vehicle until the live Night Cap sale the next evening. If the vehicle goes into 2nd-chance bidding on a Thursday or Friday, the Night Cap sale will be held Monday.
A vehicle is removed from a Night Cap sale if it is sold during 2nd-chance bidding. Conversely, if preliminary bids received in the Night Cap sale reach the seller’s current minimum bid, the vehicle is removed from 2nd chance bidding and will continue to receive bids in the Night Cap sale.
There are 4 Night Cap sales held simultaneously at 6 pm PST (9 pm EST) Monday through Thursday. Each sale includes vehicles located in different regions: Pacific (includes HI and AK), Central, Mountain and Eastern. - How long can I check my bids?
Under the Bid Status Menu tab, bids will appear on the Current Bids page until the vehicle is sold. Once the vehicle is sold, the bid will appear on the Lots Won page if the vehicle was awarded to you. If the vehicle was not awarded to you, the bid will appear on the Lots Not Won page.
- Can I inspect the vehicles?
Yes, Registered Members may visit the auction to inspect the vehicles in person. Login using one of the yard's bidding kiosks and complete the self-check in, selecting option #4, “Reseller Bidder Check-in,”. Upon successfully logging in, you will be asked to enter the number of visitors so that Copart can print the correct number of check-in forms at the counter, where you will sign in and pay USD 25.00 per person. The bidder/guest form grants you access to preview only up until the Receipt Valid Through date listed on the bottom right of the form.
- If I don't win a vehicle, do I have to pay anything?
We offer a free 14-day trial starter membership to purchase one vehicle. You don't have to pay anything if you don't buy a vehicle during your free 14-day trial Starter membership. You need to request a refund of your security deposit within the first 14 days to cancel your trial. Your account will automatically be upgraded to the Preferred yearly membership on the 15th day of the registration. The Preferred membership is $150.00 and allows you to buy unlimited amount of vehicles within the 12 month period.
- How do I pay my registration fees?
Registration Fees and the Security Deposit can be made with all major credit cards, Paypal, or bank wire transfer.
- What are the ways I can pay for the vehicles?
Payment for vehicles may only be made by bank wire transfer.
- Who do I pay when I win a vehicle?
You will receive an email with your invoice that includes detailed instructions with payment information. You pay AutoBidMaster by a bank wire transfer.
- If I win a vehicle, how long do I have before payment is due?
Payments for the awarded vehicles are due the next business day after the sale date before a $50 late payment fee is charged. Payments are made directly to AutoBidMaster by bank wire transfer.
- If I win a vehicle, how many days do I have before storage is charged?
Internet bidders get 6 days of free storage. In other words, if the sale is on Friday, you have until the next Thursday to pick up your vehicle. Storage will start accruing one week from the sale date.
- If I win the vehicle auction, do I pay my maximum bid amount?
For preliminary bidders, the maximum bid amount may not be what you pay. If you are the high bidder during the virtual auction and the virtual bids do not meet or exceed your amount, you are awarded the vehicle for the high bid amount. For example: if your maximum bid is $3800 and the Virtual Auctions stops at $2400 with you as the high bidder, you get the vehicle for $2400.
- Do you offer shipping services?
Yes, we offer shipping service within the U.S and for export. We can arrange the shipment of your vehicle by truck from the auction to your location and deliver it to your home. For export clients, we can handle the exporting of the vehicle.
- How long does it take to ship a vehicle?
It depends on where the car is being shipped to. For example U.S. coast to coast delivery usually takes 7-10 days from the time of pick-up, and delivery to a neighboring state may take only 1-3 days. We can communicate the shipment time prior to shipment. Also, we can provide you with shipment status while your vehicle is in-transit.
- How do I order shipping?
To order shipping of your vehicle, please use our Shipping Сalculator or place your shipping order in My Account.
- What are the ways I can pay for vehicle shipping?
All vehicle shipment orders have to be prepaid by bank wire transfer only. The vehicle payment will not be scheduled for pick up unless full payment is received. Please fax us or email your payment confirmation to expedite vehicle pick up process.
- Are there any additional fees involved?
AutoBidMaster quotes cover all shipping costs of your vehicle. AutoBidMaster quotes do NOT cover: additional Driver Wait Time fees, Storage fees, Loading/Unloading fees, Receiving Bank Wire Transfer fees, and Destination Country fees. If there is a loading fee at the pick-up facility, and the driver pays that fee, the Customer is responsible for reimbursing the driver. Please make sure the Driver presents the Customer with a valid receipt.
- How do I bid?
Before you can bid on a vehicle, you must sign-up for a Membership at AutoBidMaster and pay the refundable security deposit. You are then ready to login and bid!
- How much does it cost to join?
We offer a free 14-day trial to purchase one vehicle or you can get an annual membership for only $150.00 which allows you unlimited purchasing during that year.
- Can anyone buy these vehicles?
Yes, everyone can bid and buy cars with AutoBidMaster. Membership with AutoBidMaster gives you full access to auction as the Buyer. You can bid and buy without a dealer license immediately after registration.
- How do I pay my registration fees?
Registration Fees and the Security Deposit can be made with all major credit cards, PayPal, or bank wire transfer.
- When can I start bidding?
Your Member Account will be active immediately after registration. An email will be sent to you with your Member Login and the password so you can start bidding right away!
- What is the security deposit for?
The security deposit is collected in advance as an assurance that you will pay for what you purchase. It's a minimum of $400 or 10% of your Bidding Limit. The security deposit is 100% refundable. You can increase or refund your deposit at any time at My Account.
- Do you offer shipping services?
Yes, we offer shipping service within the U.S and for export. We can arrange the shipment of your vehicle by truck from the auction to your location or to the port. For export clients, we can handle the exporting of the vehicle.
- How do I buy at auctions?
It's fast and easy to buy with AutoBidMaster! Simply register online and you will be ready to bid on any vehicle right away. Everyone can join and start buying, and dealer license is not required.
- Can I inspect the vehicles?
Yes, Registered Members may visit the Copart auction facility to inspect the vehicles in person. Please sign-in with your Buyer credentials at the kiosks in the lobby of the auction and enter the yard for previews!
- What is pre bidding?
Preliminary bidding sets the starting price for the virtual sale. These bids are accepted 24 hours a day and until 1 hour before the virtual sale. The highest preliminary bid will compete against live virtual bids during Virtual Sale.
- What is virtual bidding?
Virtual bidding is the process of submitting live bids online during a Virtual Sale. Members log onto the website and join a Virtual Sale and submit their live bids online in real time over the internet, until a vehicle is sold!
- Can anyone buy these vehicles?
Yes, everyone can bid and buy cars with clean and salvage titles. Membership with AutoBidMaster gives you access to Copart Auto Auction's inventory as the Buyer. You can bid and buy immediately after you register!
- What are the requirements to join?
To join AutoBidMaster, you simply need to provide your contact information, a valid driver’s license and pay a refundable security deposit.
- How much does it cost to join?
We offer a free 14-day trial to purchase one vehicle or you can choose an annual membership for only $150.00 which allows you unlimited purchasing during for the full year.
- When can I start bidding?
Your Member Account will be active immediately after registration. An email will be sent to you with your Member Login and the password so you can start bidding right away!
- What is the security deposit for?
The security deposit is collected in advance as an assurance that you will pay for what you purchase. It's a minimum of $400 or 10% of your Buyer account bid limit. You can increase or refund your deposit at any time at My Account.
- Is the security deposit refundable?
The security deposit is 100% refundable. Once you purchase a vehicle, your security deposit will be refunded. If you decide not to purchase a vehicle, you can request a refund of your security deposit via My Account.
- Do you offer shipping services?
Yes, we offer shipping service within the U.S and for export. We can arrange the shipment of your vehicle by truck from the auction to your location or to the port. For export clients, we can handle the exporting of the vehicle.
- Do you offer international shipping?
Yes, we offer international shipping services from major U.S ports to anywhere in the world. For export clients, we handle everything from A to Z: pick up from auctions and delivery to our warehouses , condition reports and photographs, container and RORO shipments, US Customs clearance. Our state of the art tracking system allows you to track your vehicle shipping process in real time. Your vehicle will be delivered safe and on time!
- Do you ship to Canada?
For our Canadian customers AutoBidMaster can deliver the vehicle to the US border side only. You can pick up your vehicle in person on the US side, have AutoBidMaster store it at border warehouse or have a Canadian Customs broker do the work for you.
- Actual Cash Value
Actual Cash Value "Actual Cash Value" means the estimated retail value of the lot as submitted to Copart by the seller. If the lot has been damaged, this is the value prior to the occurrence of the damage. Retail automobile values may be obtained from Kelley Blue Book (kbb.com) and many other sources on the web. This number is presented for informational purposes only. Copart or AutoBidMaster makes no representations as to the validity or accuracy of the listed value.
- Body Style
Body Style is the manufacturer's designation of the vehicle's configuration.
- BID4U
BID4U represents the highest bidder during both the preliminary bidding process and the virtual auction. Simply enter the maximum price you are willing to pay for the lot during preliminary bidding and BID4U will bid on your behalf up to your maximum bid during the virtual auction. BID4U will only bid one increment over the current bid to maintain your position as the highest bidder. This allows you to purchase a vehicle below your maximum bid if bidding doesn't meet or exceed your maximum bid.
- Color
Color listed on this site is the common color name that reasonably represents the exterior color of the vehicle. Color is NOT the manufacturer's designated color name, but rather simply a general descriptive name.
- Current Bid
The Current Bid is the highest price offered for this lot at this time. There may be a higher maximum bid being represented by VB2 BID4U.
- Cylinders
Manufacturer's designation of the vehicle's power train.
- Damage Codes
Damage Codes are used to indicate known damage to the lot. Damage codes are listed as Primary Damage (1st) and Secondary Damage (2nd). Both Damage Codes indicate significant information about the lot and any one code should not be interpreted to carry more significance than the other. These codes indicate known or reported damage only and are limited by their nature. Copart expressly disclaims the accuracy of Damage Codes, as information may not accurately reflect the type or extent of damage to any vehicle. Damage Codes may not be used or relied upon for bidding purposes or for any other reason. Copart strongly recommends that Buyers thoroughly inspect lots before purchase.
- Drive
Manufacturer's designation of the vehicle's power train.
- Engine
Engine is the motor specification denoted by the VIN of the vehicle. Buyers are encouraged to inspect vehicles thoroughly before bidding to verify whether original equipment is present at time of sale.
- Auction Location
Auction Location shows the Copart facility location that is processing the sale of the vehicle. The vehicle is at this location unless specified on the listing. For a complete list of Copart facilities, please check out the Vehicle Locations in the Vehicle Finder tab.
- Fuel
Designates the fuel type used by the engine as designated by the VIN.
- Image
Copart takes ten (10) digital images of each vehicle processed for sale. Images are stored in jpeg format.
- Item
Item numbers represent the order in which the lots will be sold during the Virtual Sale portion of VB2. Sales with a large number of items are broken down into different lanes.
- Keys
Indicates whether Copart is in possession of the keys to the lot.
- Lot Number
Lot Number is Copart's unique identifier for each vehicle.
- Make
Make is the manufacturer's brand name for a vehicle.
- Model
Model is the manufacturer designation of the lot.
- Odometer Codes
Odometer codes are shown to reflect the known reliability of the odometer reading.
Actual means that the odometer reading is believed to be the true and actual mileage of the lot.
Exceeds Mechanical Limits means that the true mileage of the lot cannot be expressed because it has exceeded the capacity of the odometer to measure it, in other words it has "rolled over".
Exempt means that by Federal Law, no odometer code is required to be displayed for this lot.
Not Actual means that the odometer reading does not correctly reflect the mileage of the lot or it cannot be ascertained. - Repair Cost
Repair Cost is the estimated cost to repair the vehicle as submitted to Copart by the seller of the vehicle. The Repair Cost listed here may vary greatly from the actual cost to repair this vehicle. The availability and use of recycled parts, varying labor rates, paint times, etc. greatly affect the cost to repair any vehicle. Copart recommends that each bidder evaluate the damage to determine the extent of the repairs necessary. This number is presented for informational purposes only. Copart or AutoBidMaster make no representations as to the validity or accuracy of the listed value.
- Sale Date
Sale Date is the date that the Virtual Auction is conducted for the selected lot or facility.
- Sale Time
Sale Time is the time when the Virtual Auction begins.
- Sales Status
Sales Status indicates the current status of the lot. Possible values and their meanings are:
Pure Sale - No minimum bid or reserve price. Lot will be awarded to the highest bidder at the close of bidding during the Virtual Auction.
On Approval - Seller has reserved the right to approve the final high bid achieved during the Virtual Auction. Seller has until 5:00 pm PST one business day after the sale to approve the bid. The high bidder is obligated to purchase the vehicle if released by the seller within the approval period.
Minimum Bid - Seller has placed a reserve price on the lot. If the minimum bid is not surpassed during the Virtual Auction, Seller has until 5:00 pm PST one business day after the sale to accept the bid. - Special Note
The Special Note area is a place where important information about the lot is displayed for the buyer's consideration when bidding.
- Time Zone
Time Zone is the time zone in which the Copart facility is located.
- Title Type
Title type denotes the ownership documents that will be transferred to the buyer. Each state issues a wide variety of different ownership documents. Each type of document carries with it certain ownership rights and certain restrictions or burdens. Buyers should research the viability of each type of title document for their intended use of the lot prior to bidding. Each state maintains information on their websites for this purpose.
- VIN
A VIN is the Vehicle Identification Number assigned by the manufacturer. Last 6 digits of the VIN are not disclosed to prevent fraud. Full VIN number is available to the highest bidder online or to anyone at the time of the vehicle inspection at the auction facility.
- Year
Year is the manufacturer's designated model year.
- How long does it take to deliver a vehicle?
It depends on where the car is being shipped to. For example U.S. coast to coast delivery usually takes 7-10 days from the time of pick-up, and delivery to a neighboring state may take only 1-3 days. We can communicate the shipment time prior to shipment. Our online tracking system allows you to track your vehicle shipping process in real time. With AutoBidMaster, your vehicle will be delivered safe and worry free!
- Can you deliver the vehicle to my house?
Yes, Auto Bid Master can deliver to your house and the residential area in general. However, delivery to a residential area is possible only if there are no legal restrictions and if space large enough to accommodate the transportation vehicle is available, e.g. if semi-trucks regularly pass through your street, then it might be possible to unload by your residence. Otherwise, the delivery can be made at a near by parking lot or shopping plaza.
- Can you deliver to a place of business such as my Mechanic's shop?
Yes, AutoBidMaster can deliver your vehicle to a Mechanic shop or any other place of business that you specify on your shipping order. Please provide a contact name and a phone number of the person that will sign for your vehicle so they can take the possession of the vehicle at the time of delivery.
- Can someone else sign for my vehicle if I am not available when it arrives?
In the event you you are not available to receive your vehicle when it arrives, the vehicle will either remain on the carrier truck for a later delivery, or the vehicle will be placed in storage until you can arrange for it to be picked up. Vehicles placed in storage are subject to additional storage and transport charges. Alternatively, you can designate a person to sign for your vehicle and they can take the possession of the vehicle as it arrives.
- How do I know when my vehicle will be delivered? Will someone contact me?
Real time vehicle shipping status information is available in My Account. You will also receive live email notifications about vehicle shipping status change. In addition, the delivery driver will call you (typically 1-2 business days) in advance to notify you and schedule the precise delivery date and time.
- My vehicle is not operable. Can you ship it?
Yes, AutoBidMaster ships damaged or non-running vehicles. The customer is responsible for arranging proper loading equipment at origin and destination locations.
- When will my vehicle be picked up?
AutoBidMaster's standard pick-up window is 1-7 days from the time your shipping order has been paid. However, in some remote areas, vehicle pick-up may take longer. Please note all pick-up and delivery dates are estimated and AutoBidMaster does not guarantee an exact pick-up or delivery date and time.
- Can you pick up my vehicle today?
AutoBidMaster will do its to accommodate your request for the same day vehicle pick up request. Although same day pick-ups are sometimes possible, we do not guarantee it.
- Can you pick up a car tomorrow?
AutoBidMaster's normal pick-up window is 1-7 days. We will do our best to accommodate your request, however we do not guarantee an exact pick-up/delivery date and time.
- You promised to pick up on one day and instead the car was picked up next day or later?
Please note all pick-up and delivery dates are estimated. AutoBidMaster does not guarantee an exact pick-up and delivery date and time.
- Is my vehicle insured while in transit to me?
Yes, all Auto Bid Master's contracted carriers are required to carry a minimum of $100,000 USD cargo insurance per vehicle. Auto Bid Master can provide a copy of the carrier's insurance coverage on request.
- What if my car was damaged while in-transit?
We use ONLY insured and bonded transportation carriers. The transporter will be responsible for damages occurring during transport.
- What type of transport vehicle will deliver my vehicle?
Auto Bid Master contracts with carriers, who have a wide array of equipment, such as tow trucks, 3-car haulers, 9-car haulers, enclosed trailers, and open trailers. However, we do not guarantee the type of transportation equipment that will be used to transport your vehicle. You can request the transportation vehicle type for your delivery when you place your order.
- Do you offer international shipping?
Yes, we offer international shipping services from major US ports to anywhere in the world. For export clients, we handle everything needed for exporting the vehicle: pick up from auctions and delivery to our warehouses near a port of departure, condition reports and photographs, container and RORO shipments, US Customs clearance. Our live tracking system allows you to track your vehicle shipping process in real time. Your vehicle will be delivered safe and worry free!
Please visit our Shipping Сalculator to start the shipping process. - How do I order shipping?
To order shipping of your vehicle, please use our Shipping Сalculator. You may also order shipping via My Account.
- Can you ship to my country?
Please use our Shipping Calculator to determine if AutoBidMaster can ship to your country. If your country appears on the list, AutoBidMaster can provide you with an Instant Rate to ship the vehicle to this country. If your country is not on the list, please request a Shipping Rate via email, and we will respond with a price for your destination.
- How long does it take to ship my vehicle?
It depends on distance and routing of your destination. Generally, international shipping can take anywhere from 3 to 8 weeks from time of pick-up, depending on both the vehicle location in the US and the destination port in your country. Shipments to Europe and South America take about 4 weeks from the time the ship sails, Middle East and Africa -- about 5 weeks.
- What ports in US do you ship from?
Most of the vehicles processed with AutoBidMaster ship from the ports of New Jersey, Miami, Los Angeles and Houston.
- How many cars can fit in one container?
AutoBidMaster specializes in using 40' standard ocean containers, which can normally fit 3 regular-sized cars; 4 compact cars; and in some cases 5 small cars. The number of vehicles to fit into a container also depends on the destination. Please inquire to find out if a certain number of cars can be loaded to your destination.
- Can you ship my vehicle by RORO (Roll on, Roll of ) service?
Yes, RORO service is available for drivable vehicles only and requires a Custom Quote. AutoBidMaster's Shipping Calculator is based on a price of 1 vehicle in 40' container with 3 vehicles total.
- What kind of paperwork do I need to ship my car?
International Customers need to provide an original Vehicle Title and the Bill of Sale. Once the vehicle is shipped and is processed by US Customs, we will return the the original Vehicle Title along with the Bill of Lading. The documentation will be send to Customer via certified courier serivce.
- Do you provide inland transportation?
Yes, AutoBidMaster can pick up your vehicle from any any location in the US and deliver it to your Port of Loading.
- Is the vehicle insured while transported?
For inland transportation, all Auto Bid Master's contracted carriers are required to carry a minimum of $100,000 USD cargo insurance per vehicle. Auto Bid Master can provide a copy of the carrier's insurance coverage on request. For ocean transportation, the Customer can purchase Marine Insurance through Auto Bid Master at approximately 2.5 - 4.5% (varies depending on destination) of the value of the vehicle. Auto Bid Master will need Vehicle Cost, Year, Make, and Model to secure a Marine Insurance quote.
- Are there any additional fees involved?
AutoBidMaster quotes cover all transport costs of your vehicle. AutoBidMaster quotes do NOT cover: additional Driver Wait Time fees, Storage fees, Loading/Unloading fees, Receiving Bank Wire Transfer fees, and Destination Country fees. If there is a loading fee at the pick-up facility, and the driver pays that fee, the Customer is responsible for reimbursing the driver. Please make sure the Driver presents the Customer with a valid receipt.
- How can I track the shipment?
Yes, you can view the status of his vehicle's transport in My Account at www.AutoBidMaster.com. Our tracking system allows you to track your vehicle shipping process in real time and provides the following information for domesict shipping: Vehicle is Scheduled for Pick Up, Vehicle is Picked Up, Vehicle is Delivered.
For international orders Auto Bid Master's tracking system provides the following information: Vehicle is Delivered to Warehouse, Vehicle is Loaded into Container or on Ro-Ro Ship, Vessel with Vehicle is Scheduled to Sail, Vessel with vehilcle Actually Sails, Transit Times, Estimated Time of Arrival. Auto Bid Master will supply you with a copy of the Dock Receipt once the vehicle is loaded into a container. The Dock Receipt displays: Container #, Vessel Name, Car Information and Booking #. Auto Bid Master will provide you a link to the Ocean Carrier's tracking website, where you can track the progress of the container.
Your vehicle will be delivered safe and worry free!
- Do you ship from US to Canada?
For our Canadian customers AutoBidMaster can deliver the vehicle to the US border side only. AutoBidMaster will overnight you the title and the bill of sale and you would need to 1) contact a Canadian Customs Broker to ensure all documentation requirements are satisfied, 2) pick-up the vehicle in person on the US side, 3) or identify a warehouse location on US side, where AutoBidMaster can deliver the vehicle, and 4) or hire a Canadian Transportation Company to pick-up the vehicle.
Please visit our Shipping Сalculator to start the shipping process.
- Why do you need a security deposit?
The security deposit is collected in advance as an assurance that you will pay for what you purchase. It's a minimum of $400 or 10% of your Bidding Limit. You can increase or refund your deposit at any time in My Account.
- Is the security deposit refundable?
Yes, the security deposit is 100% refundable. Once you purchase a vehicle, your security deposit will be refunded. If you decide not to purchase a vehicle, you can request a refund of your security deposit in My Account.
- How do I pay my security deposit?
Security Deposit can be made with all major credit cards, Paypal, or bank wire transfer.
- How do I increase my security deposit?
To increase the security deposit simply login to My Account and click on the security deposit tab. You may increase or refund the security deposit at any time.
- How do I refund my security deposit?
To refund the security deposit simply login to My Account and click on the security deposit tab. You may increase or refund the security deposit at any time!
- What is preliminary bidding?
Preliminary bidding establishes the starting price for the internet-only virtual sale. Buyers who are outbid receive an email notification and are provided the opportunity to re-bid on the vehicle. Preliminary bids are accepted 24 hours a day and until 1 hour before the virtual auction begins. The highest preliminary bid will compete against virtual bids via BID4U during Virtual Bidding.
- How do I get to the bid entry page for preliminary bidding?
You place your preliminary bids on the Vehicle Detail page. To get to the Vehicle Detail page, select the Vehicle Finder tab. You can search for vehicles using the vehicle finder, vehicle locations or virtual sales calendar. All these options will display the Vehicle Detail page where you can place a bid.
- I placed an Internet bid received the following message: “We're sorry. You have exceeded your bidding limits. Your bid cannot be accepted.“
You can place bids according to the amount of your security deposit, which must be a minimum of $400 or 10% of your maximum bid. For example, if your security deposit is $400, you will then be able to bid a maximum of $4,000. If you wish to bid a higher amount, you must increase your security deposit in My Account.
- I just received an email stating that I lost the bid, but my bid amount was the same as the winning amount. Why did I lose?
We do our best not to allow ties to happen. However, when they do, it is Copart's policy to award the vehicle to the virtual bidder, not the preliminary bidder. Utilize the Bid Increment option to prevent a tie.
- What is increment bidding?
Increment bidding authorizes Copart to increase your bid by one and only one increment if a live virtual bidder matches your preliminary bid. Your bid will not be incremented if it is the highest bid.
- What is BID4U?
Copart uses BID4U to make the bidding process easier and more efficient. BID4U represents the highest preliminary bidder during the virtual sale. Simply enter the maximum price you are willing to pay for the vehicle during preliminary bidding and BID4U will bid on your behalf up to your maximum bid during preliminary bidding and during the virtual sale. BID4U will only bid one increment over the current bid to maintain your position as the highest bidder. This allows you to purchase a vehicle below your maximum bid if bidding does not meet or exceed your maximum bid. If you select the bid increment option, BID4U will bid one additional increment over your maximum bid to break a tie. If a bidder with a higher maximum outbids you, Copart notifies you via email. As a security precaution, no one, including Copart associates can see your maximum bid. It is 100% confidential!
- What is virtual bidding?
Virtual bidding is the process of submitting live bids over the Internet during a Copart VB2 Virtual Sale. Buyers may log onto their Member Account and select Virtual Sales under the Home Menu tab to submit bids electronically, in real time over the Internet, to compete with other virtual bids.
- How do I bid in the virtual sale?
To join a Virtual Sale you must click on the Virtual Sales link within your Member account and load the appropriate sale window. There are three buttons in the bidding window that will help you place your bid. You can place a valid next increment bid or jump ahead by placing a valid five-increment or a ten-increment bid.
- Can I bid in more than one virtual sale?
Yes, you can participate in as many virtual sales as you desire.
- I click on the Virtual Sale window but nothing happens. What do I have to do?
You are required to have Java applet installed on your computer to bid online in the Virutal VB2 sale. You may download the java applet for free at www.java.com
- Can I join a virtual sale that has started?
Yes. The current item available for bidding displays and you may start bidding on the next available item.
Still Have Questions?
Contact our support team. We will be happy to assist you.
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